Setup Grimm

Add Grimm with code

Grimm is one line of code. If you can edit your site's HTML, paste it once and Grimm loads on every page — no plugin, no platform needed.

Before you start

You need a Grimm chatbot (create one on your dashboard), some of your content in the Knowledge tab, and a positive balance in Balance so Grimm can answer.

1. Allow your domain

In the Deploy tab, add the domain where Grimm will live (e.g. yoursite.com). It's required before you can add Grimm — it stops anyone else from reusing your snippet on your balance.

2. Copy your snippet

In the same Deploy tab, copy the script — it already contains your chatbot id:

<script src="https://grimmchat.com/widget.js" data-chatbot-id="YOUR_CHATBOT_ID"></script>

3. Paste it before </body>

  1. Open the HTML that wraps every page — your layout, template, or base file.
  2. Paste your Grimm snippet just before the closing </body> tag.
  3. Save and deploy. Grimm now appears on every page that uses that template.

4. Check it and choose where it shows

Open your site — Grimm appears as a small bubble in the corner. To show it only on some pages, or hide it from a few, use the Appearance tab in your dashboard.

Troubleshooting

  • The bubble doesn't appear — confirm the snippet loads on every page (site-wide, before </body>) and the chatbot id is correct.
  • "Domain not allowed" — add your site's domain in the Deploy tab.
  • Just changed something and don't see it? Your browser may cache the widget — try a private window.
On WordPress? The easiest way is the WordPress guide — no theme editing required.

Other platforms: WordPress · general setup.